Terms
and Conditions |
| By making a purchase at the PRC Shop you
agree to the following terms and conditions. |
| Product
Information |
| Why toys are
important? CLICK
HERE |
| Product Hygiene |
| The health and safety of your parrots are
our number one concern, therefore the PRC manufactures its toys in
clean, bird free zone areas. All our toy products are kept in a sealed
environment away from all parrots. All natural wood and gumnut products
are cleaned and dried before used to make toys and kept in sealed
rooms and containers, so that they are not contaminated by wild or
pet parrots. We do not re sell returned items or pre loved toys. |
| Toy Size |
Please ensure you always purchase toys
that are suitable to the size of your parrot. Some materials that
are made for small parrots are easily broken by larger parrots and
can cause injury. We do specify in each category which toys suit
certain birds, but if your bird is a destroyer like some Macaws
and Black Cockatoos, please supervise your parrot when introducing
new toys, and ensure they do not harm themselves with broken pieces
of plastic or metal etc. Some parrots can be in the small parrot
to medium parrot categories due to their strength and interest or
from medium to large category. Some parrots are more destructive
then others, so we have set up a guide based on destructibility.
We recomend that you stick with the Bullet proof and natural toys
when it comes to Black Cockatoos. A guide to size of parrot indication
list below: |
| Small Parrots: Lovebirds,
Finches, Budgies, Cockatiels, Plum heads, ringnecks, quakers, conures,
lorikeets etc |
| Medium Parrots: Conures,
Ringnecks, Quakers, Galahs, Corellas, Amazons, African Greys, Eclectus
etc |
| Large Parrots: Macaws,
Sulphur Crested Cockatoos, Gang Gangs, Black Cockatoos, Major Mitchells. |
| Toy Materials |
| All toy parts and toys that are purchased
and used by the PRC are of high quality. The PRC does not sell or
provide parrots with cheap and dangerous products. We only purchase
toys and parts (eg. Stainless steel and Nickel plated qlinks, chain
and unwelded rings etc) that are safe, durable and non toxic. |
| Toy Safety |
| The greatest care is taken when making
the PRC toys to ensure that there safe and non-toxic. Please purchase
toys to suit the size of your parrot and also check toy for wear
and tear and remove when deteriorating.
- Please ensure that you do not provide toys that are rusty or
cheaply made, as your parrot could end up with poisoning or injury.
- Watch your parrot to make sure that they are not ingesting any
of the plastic, rope or metal parts on toys.
- Wood and gumnuts are a safe and digestible product which birds
are able to ingest.
- All wood that is used by the PRC is untreated, so is 100% safe.
- All food dyes used on the wood parts are 100% safe.
- All rope used by the PRC including sisal and cotton rope is
purchased specially, therefore is untreated. Rope purchased from
hardware stores is normally treated.
- Please ensure that especially rope toys and products do not
cause entanglement, as this can cause amputation of parrots feet
and toes etc.
- We recommend that only bullet proof or natural toys be provided
for black cockatoos, as they have been known to ingest plastic
and metal etc, which is not safe.
- Metal parts should only be made from Nickel plating or Stainless
Steel. Please avoid Zinc items as they are toxic to birds.
- Split key rings that are used to hang toys are dangerous, if
the bird splits apart the ring they can get their tongue or toe
caught between where it splits. Split key rings should not be
used on any bird toys, only unwelded rings are safe when closed
tightly
|
| For more toy safety information please CLICK
HERE |
| Toy Requests |
Do you have a parrot toy or accessory
which you would like and we do not have listed on our online store,
please contact us and let us know, we will try and retrieve the
product for you specially. We design and make allot of our toys
by hand, so any special designs can be requested.
|
| Payment
Options |
| Paypal: |
| Safe and secure online payments by Credit Card. You
can access this type of payment by using our shopping cart. If you
do not have a paypal account you can only pay by visa or mastercard
and will not need to sign up with paypal to make
your payment. If you have a Pay pal account you are able to pay by
visa, mastercard, bank transfer or transfer from your paypal credit.
For more information about paypal Click
here |
| |
| Mondy Order: |
| Can be a post office cheque or bank cheque posted to
us. Click here for postal
details. |
| |
| Cheque: |
| Post cheque with order. Click
here for postal details. This method can take up to 2
weeks due to mailing time and cheque processing time . |
| |
| Credit Card: |
| Purchase online securely with paypal or
contact us by phone with your credit card details. |
| |
| Cash: Visit
the PRC Parrot Shop NOW! |
- If you are in SE QLD you can purchase your items from the PRC
Parrot SHOP at Breeders Choice Seeds.
- Visit Breeders Choice Seeds at Unit 1 &
2/ 11 Ryecroft Street, Carrara on the Gold Coast and purchase
toys from the Parrot Rescue Centres TOY and ACCESSORIES SHOP.
- Breeders Choice proudly support the PRC by providing a shop
front, so that we can sell our products.
- The PRC will be stocking a large array toys, accessories, cages,
playstands, seed mixes, nuts- shelled and in the shell, dried
fruit mixes, Lorikeet dry and wet mixes, HAGEN TROPICAN
food. CONTACT
Breeders Choice today on 1800 637 039.
- Directions: Exit 75 from Pacific Highway. Citylinks- Elysium
Road 2nd right.
|
| |
| Direct Bank
Deposit: |
| Can be accessed through internet banking
or directly walking into the bank. Remember to send order by email
or phone. Money can be directly deposited to: |
Account Name: |
Parrot Rescue Centre |
Account Number: |
496406441 |
BSB Number: |
014536 |
Bank: |
ANZ |
|
Ordering
Methods |
| Phone: |
| Contact us by phone on 07 5569 2840
and place your order by Credit Card or choose and option
from above. |
| Fax: |
| Send your order by fax to 07 5569
2840 and then choose a payment method from above. |
| Email: |
| Choose a payment method above and email
us your order. |
| Mail: |
| Select your items from the shop and then
mail it to us with a cheque or money order. |
| Online: |
| Process your payment through paypal by
selecting your items from the PRC shop and going through to the checkout
option provided. You do not need to open or have a paypal account
to use this option. |
| International-Outside
of Australia |
| We ship to countries other than Australia.
Freight will depend on the weight of the order, which country you
live in and how fast you want it delivered.Note:
all our prices are in Australian Dollars ($AUD). Orders outside of
Australia must be
emailed or faxed, our online store will only process
orders within Australia. |
| Wholesale
Purchases |
| In order to purchase products at wholesale
prices you must have a registered company or business name. International
customers must have some type of business or company registration
certificate. Business paperwork must be in the name of your pet store,
aviary, rescue or online store. We need to receive a copy of your
certificate for our file. Please click
here for mailing or fax details. |
| |
Shipping
and Handling |
| Postage: |
| All postage and handling is a one of flat charge of
$8.50 per order for postage within Australia only. This is for toys,
accessories and food, if food items are ordered and exceed 6kg in
weight additional charges apply, see below |
| Postage for Food |
- Orders that exceed
the weight of 6kg through Food purchases, will
be charged additional postage.
- Postage will be calculated based on the
total food weight once you have reached over 6kg.
- Under 6kg of food has no additional postage
charge.
- You will be sent
an additional paypal invoice to your email after we have recieved
your order to confirm the extra postage amount.
- If you are only purchasing toys or accessories
and no food items this extra fee does not apply.
- The weight is only based on the food weight
in your order not toys or accessories weight.
- Postage does not
normally exceed $20 unless bulk amounts of 10kg and over are purchased.
- We only charge normal
Australia Post prices, which is per weight and distance.
- If ordering Bulk amounts of food or ordering
cages and playgyms that exceed the weight of 20kg, normal courier
charges will apply. This postage charge will be calculated after
we have recevied your order.
|
| Example of Postage Charges
for Food |
These are examples of postage charges for food purchases
that exceed 6kg.
Basic Charges for 6kg to 20kg
- Flat rate of $6.70 for QLD plus a charge
depending on distance from Brisbane will be either .40c, .55c
or .90c etc per kilo
- For interstate out of QLD is a flat rate of $8.45 plus distance
charged per kg will vary between .60c to $2.70
- The further distance away from QLD you are the more the charge
is per kilo.
- To calculate postage charges yourself please see instructions
below.
- If you are unsure on pricing and charges please contact us by
phone or email.
|
| Calculating Postage for
Food Purchases |
- Click
here to calculate your postage charges
- Lodgment postcode is 4213
- Enter the total amount of weight that your food items come to,
weight of any toys or accessories does not have to be included.
- Dimensions are not required, just click cancel when prompted
for dimensions and it will still calculate your charge.
- The postage amount that your order costs additionally in weight
will be charged after we recive your order, the PRC has not yet
intergrated this into the checkout section.
- Thankyou for understanding
|
| Delivery Time: |
- Our products are delivered promptly.
- Delivery time to most areas is 3-5 working days.
- Large orders of PRC made toys may take up to 10 working days,
depending on time constraints of the PRC.
- The Parrot Rescue Centre takes care in sending its products,
but will not be held responsible for anything lost or damaged
in transit.
- All orders over $250 will be sent by registered post, there
is no additional charge for this.
|
| Terms |
| Payment Security: |
| PayPal automatically encrypts your confidential
information in transit from your computer to theirs using the Secure
Sockets Layer protocol (SSL) with an encryption key length of 128-bits
(the highest level commercially available). Your credit card details
are kept encrypted and highly secure and are not transmitted via email.
Pay Pal is an industry leader in fraud prevention and risk management,
Pay Pal has one of the lowest loss rates in the online retail industry. |
| Copyright: |
|
|
|
| Parrot Rescue Centre retains ownership of all digital
images, and articles which appear on this site. Any reproduction of
these images or text are subject to permission granted by Parrot Rescue
Centre. Please read PRC Legal information. |
| Return Policy: |
| Customers are offered a 30-day money back guarantee
on all internet purchases from our Parrot Rescue Centre web site.
The 30-day period commences upon the submission of your order, and
Parrot Rescue Centre must be notified by email or fax of your intention
to return the product before the conclusion of this period. The customer
will bear the cost of freight for the return, and goods must be received
undamaged and in original condition before a refund will be issued.
Items that have been used or un packaged will not be refunded. |
| Pricing: |
| Prices of goods shown on our Parrot Rescue
Centre web site are inclusive. There is only a one off additional
charge of $8.50 for postage when you checkout. |
| Privacy Policy: |
|
|
|
| Through our payment process you will be
asked to give information about yourself. This information is only
collected for the accurate delivery of orders and is not kept in our
system. Membership signup is for us to maintain contact with you regarding
the site. You have the options to opt out of our mailing list at any
time. All of this information is not given, loaned or sold to any
other party. All personal details are kept strictly confidential.
Any questions regarding your privacy please contact
us. |